Terms of sale

Your Color Palette is a style tool. It measures the colouring in a photograph and your answers to a questionnaire, and tells you which of the twelve colour seasons your colouring sits nearest, along with the palette that goes with it.

It is not medical, dermatological or professional advice, and it is not a diagnosis of anything. It does not assess skin health, it is not a substitute for seeing a doctor or a dermatologist about your skin, and nothing it produces should be used to make a decision about your health. It is an opinion about clothes.

Colour analysis is a framework, not a science with a right answer. Two trained analysts can disagree about the same person, and being between two neighbouring seasons is common. That is why the result always shows you the runner-up and the size of the gap rather than a single confident verdict — the method page sets out where the limits are.

The full report costs $19, once. It is not a subscription, there is nothing to cancel, and you will not be charged again. For comparison, an in-person session with fabric drapes runs $150–$500 — that figure is a published third-party rate, cited for context, and has never been a price of ours.

You get: your complete palette with hex codes, your neutrals, the colours to avoid with the reason each one fights your colouring, makeup shades, hair shades, a capsule plan built on your two best neutrals, and a palette card you save to your phone. It is delivered immediately in your browser after payment — there is nothing to wait for and nothing posted to you.

The report is for your own personal use. You are welcome to print it, screenshot it and shop from it forever; please do not resell it or republish it as your own.

30 days, unconditional, no form and no questions asked. The full policy is on the refunds page.

Payments are processed by Stripe. Your card details go directly to Stripe and are never seen by, sent to, or stored on this site — there is no server here that could hold them. Stripe will email you a receipt, and that receipt is what you reply to if you want a refund.

Your photo never leaves your device and there is no upload endpoint on this site. The full detail, including the one thing that is kept in your browser and for how long, is on the privacy page.

Email [email protected] — for refunds, for a result that looks wrong, or if something on the site is broken. A real person reads it.